Via Email:
One way to communicate with PiaTel’s customer service team is by Email. You can email us at:
This email address is being protected from spam bots, you need Javascript enabled to view it
We are available 24 hours a day, 7 days a week. Be sure to include your unique Pia Number and as much detail as necessary regarding your inquiry. We will endeavour to respond to email inquires as soon as we can.
By phone:
You can reach PiaTel’s customer service team by calling 0845 034 5162 or calling your own Pia number and then by pressing 0.
We are also available as a local call through our Public Access Numbers. Simply click on the Public Access link below, then select and call the local number on our website which is nearest to you and press 0 on your phone.
http://www.piatel.co.uk/publicaccess
(For security and training purposes, telephone calls to and from customer service centres may be recorded and monitored).