Piatel.co.uk - Piatel Benefits

PiaTel is the UK's leading unified communication and financial solution that can meet and exceed the real demands of any business environment.

“It’s important to understand that for businesses, to remain competitive, they need to constantly improve their communication abilities, by enhancing communication tools for their workforce, customers and suppliers. It will be efficient communication that drives customer responsiveness and advances employee productivity. This will result in increased satisfaction, retention, and loyalty for both customers and employees.

PiaTel believes its technology enables organisations to operate more efficiently as it overcomes today’s barriers to communications such as employee mobility, technology incompatibilities, organizational barriers, and time constraints.

The potential return on having Unified Communications lies in the ability to support revenue growth and market leadership. If Company A doesn’t respond to inquiries fast enough, the customer is a phone call away from doing business with Company B."

What PiaTel can do for you:

Increase Efficiency
PiaTel cuts message management time by 60 to 70 percent. We offer a unified messaging application with a single multimedia mailbox for all messages, including voice, e-mail, or fax. So there is no need to flip back and forth from your voicemail system to your e-mail client to the fax machine to pick up all your messages. They are all there together. For urgent messages, advanced notification agents allow you to keep in touch with your world of business.

Improve Customer Satisfaction
Your employees often have to move about to conduct business. Yet they should always be reachable for that urgent customer call. Who knows, it might just be that major contract you are waiting for. Do not risk losing it. Important calls must get through to the right people immediately.

The PiaTel Unified Communication suite is powerful and flexible, keeping your customers and employees connected and informed, so from now Your employees never have to miss a customer call, e-mail or fax, no matter where they are. With improved customer communication it’s your profitability that gets a boost.

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Getting the most from your PiaTel service

Increase Mobility
When you are frequently on the move including business travel, customer meetings and supplier visits. It is imperative that you stay in touch. Pia Virtual Assistant gives you a “one number” facility, so people do not have to second-guess which number will reach you. It also allows you to screen and route calls: when you’re visiting a customer, for example, you can control which calls are allowed to interrupt (emergency, VIP, family) or which call are routed to your mobile phone, business phone, home phone or voice mail.

Reduce Costs
Pia Virtual Assistant saves you money by lowering the cost of administration and call charges. PiaTel reduces costs for national and international calls by routing calls over our Private Global Network, PiaNet. We also save you money with our faxing facilities which require no fax machines nor fax lines.

SAVE 68% on Conference calls
Yac - 12p per minute per caller Versus PiaTel 3p per minute

SAVE £41.10 on Fax Line rental
BT basic line rental charges of £41.15 + VAT per quarter Versus PiaTel Free

SAVE 81% on National calls
BT national calls at peak times at 7p per minute Versus PiaTel 1.25p per minute

SAVE 73% on Local calls
BT local calls at peak times at 4.7p per minute Versus PiaTel 1.25p per minute

SAVE 96% on International calls
BT calls to Australia at peak times at 49p per minute Versus PiaTel 2p per minute