All our PiaTel packages are designed on a modular basis so that you can add on users as and when required with no interruption to existing users. No matter whether it is one extra person or ten thousand, or whether they are spread across the country or globally; we have the solution.

You can easily add family members to your PiaTel EasyLife or BusyLife package for only £2.99 per month, without the need for extra lines. Each additional family member can have his or her own individual PiaTel number in any town or city we serve. Members of your Family Plan can all be in one location or spread across the country, so it’s perfect for extended families or kids away at University. Stay in touch with emails, faxes or messages between family members at no charge. We have well over 800 locations to choose from across the UK.

Your PiaTel number is unique to you and need not be shared with others. Your PiaTel number, apart from being used to make and receive calls, can also receive faxes, voicemails, host conference calls, transfer calls to any landline or mobile phone. Your number can even become an e-mail address.

All our PiaTel packages come with a 'freephone' (0800/0808) number. "Call us free" is a compelling message and removing the cost of calling demonstrates that you actively welcome contact with your customers. Your freephone number also has all the functionality as you personal PiaTel Number. To make calls, receive faxes, record messages etc.
 

PiaTel allows you to establish a Virtual Phone number wherever your friends, family, or even customers live. They can call you anytime for the price of a local call regardless of where you are, around the corner or a far-flung corner of the world, it makes no difference to PiaTel.
PiaTel’s Virtual Phone numbers are inexpensive secondary numbers that ring your primary PiaTel phone line. Just select a Virtual Phone number in one of over 3000 cities we serve, both nationally and internationally.

For example:
Let's say you live in London where your PiaTel number’s dialling code is 020. Your friend lives in New York and calls the Virtual Phone number you gave them. It’s a local New York number so they only pay for local call charges, but, it’s your 020 phone number that’s ringing. Your friend will certainly be happy to hear that there is an end to paying for international calls. No more excuses, you can chat for hours!
Virtual numbers are great for businesses too. You can now have a local presence in say New York, London, Paris or Sydney with Virtual Offices situated there. Your overseas customers would think they are calling your satellite offices in these countries, when in fact they would be ringing you in London, paying just local rates, not expensive international ones.

PiaTel provides a unique International Public Access Service throughout their global network. This service enables customers who, for example, might be temporarily away on a business trip or a holiday in Sydney, Australia. To ring home or the office in order to pick up messages in say London, but at local rates. All the customer needs to do is call a specific local number in Sydney to pickup their messages. Not only are they free of charge, you can then place calls to the UK without incurring any international charges, just local.

The International Public Access numbers are not only directly beneficial to all PiaTel subscribers, but also to non subscribers calling a PiaTel number, regardless of where in the world they are. This means that for businesses in London, the International Public Access service will allow their clients, friends and family worldwide to reach them from anywhere around the world just as if the call was placed from within London. We at PiaTel carry the call across the globe on PiaNet at zero cost to them! They just pay the local cost from their phone to the local exchange number that they rang to connect into our network. Business owners or family and friends will be able to conduct a conference call for as little as 3 pence per minute, with associates, friends and family in say Tokyo, Rio De Janeiro, New York and Montreal, while they're in London or Manchester but with no national or international charges. With over 3,000 locations globally, you certainly cannot go wrong with PiaTel.

PiaTel provides you with Pia, your very own virtual interactive voice response Personal Information Assistant. Pia becomes your smart speaking assistant, coordinating all your PiaTel functions with digital efficiency. All our features are individually tailored and effortlessly programmable at will from any computer or phone. This PiaTel service will allow any telephone to become someone’s virtual assistant. It’s very simple to use. The touch-tone activated prompts make even the most complex operations very easy. This service will answer your phone, screen the caller and allow voice mail etc.  Pia, your virtual assistant will greet your caller with a menu of options when they call. Your virtual assistant also includes a special “Follow-Me” service, whereby your caller is forwarded to your home, office or mobile phone. No more missed calls while you were out, as Pia will deal with them accordingly.  

You can send free messages, faxes and VoiceGrams to any other PiaTel subscriber, worldwide. These types of calls are free and unlimited, to anywhere. That means, any local, national and international call.
All VoiceGram facilities are also free when broadcasting messages to another PiaTel subscriber. Pia will send messages to an unlimited number of PiaTel subscribers for free. Each message can be set up to be individually personalised and interactive.

Caller Announcement allows you to know who is calling you before deciding to answer the phone. If you’re not next to your phone when it rings, no problem Pia finds you and informs you who is waiting on hold… you can accept the call, send to voicemail, or forward the call to any number you want and much more. Other telecom providers state their caller display service will show you the name and phone number of the incoming caller. However, this only works if your phone has a display screen, have subscribed for the service and finally, the number is from a UK domestic call. Calls from ex-directory telephone numbers will not be displayed. Our PiaTel Caller Announcement service goes one better. It will always announce the name of the caller when you pick up the phone, giving you the chance to decide if you want to speak to the person calling you. With PiaTel you will always know who is calling, whether your phone has a display screen or not. You’ll always know whether or not the call is domestic or international and whether the number is listed or not.

The Call Waiting function allows you whilst you are already on the phone, to be informed of who is waiting on hold for you, by announcing the caller’s name. Once you know who the caller is, you have several choices. You can either accept the call, placing your first call on hold, not accept the call, sending the caller to voicemail or forward the call to any number you want. This lets you control and prioritise who you spend time talking to. You can always listen to their message later if you decided not to speak to them now.

Whilst your caller is waiting on hold, you can use the Quick Answer function to send them a quick message without connecting directly with them. This function is useful for occasions such as when you are on an important business call and suddenly your husband or wife phones and wants to speak to you. You can quickly interrupt the first call and tell your partner that you will call back in twenty minutes without them opening up a conversation. You can do this without the business caller ever knowing… Brilliant!

With the Caller Announcement and Call Waiting functions, you can now screen all your calls and decide on whether you want to accept them, send them to voicemail or forward the calls to another number. This screening function means you are always in control of who you want to speak to. With two or more simultaneous incoming calls you can prioritise who you’ll speak to first.

The Follow Me function means all your messages and calls are forwarded to the phone numbers you have chosen, regardless of where you are. These numbers can be either mobile phones or landline numbers. For example, if your work number rings and you’re not there, the call goes unanswered, but with the Follow Me service, the call will instantly ring your mobile, and if that goes unanswered, it will try your home number. You can change the numbers and method of call and message delivery instantly using any touch-tone telephone. You can even do it by following a few simple steps on the PiaTel website. You’re in complete control of how your calls are routed.

With Sequential Dialling, the Follow Me service will ring each number you specify in the exact order of your Follow Me List. If a number on the Follow Me List is not answered, the next number on the list will be dialled immediately. You could even set up Ring Simultaneously. This function rings all the numbers in your Follow Me List simultaneously. The call will connect to the first phone that picks up from the list of numbers you provided.

PiaTel has the ability to handle multiple simultaneous calls. Your caller will never get a busy signal. This is beneficial for businesses because If Company A doesn’t respond to a call fast enough; the customer is a phone call away from doing business with company B. An unanswered call represents a liability. You can have as many calls coming into your telephone as you can handle and all your calls will be picked up immediately.

Record up to 10 minutes of any incoming or outgoing call, conference call or Follow Me transferred call. Listen to your saved recording anytime by voicemail, either on your phone or by e-mail.

Transfer your caller to any other person, anywhere, on any network, either mobile phone or landline. Your caller will hear music while waiting to be transferred to the person.

If you’re going out but still need to receive an important call, you can divert your PiaTel calls to any number, anywhere. This is especially useful if you want to divert your calls to your mobile phone, a colleague’s office or friend’s home.

If you happen to be abroad and there are no international public access numbers in that area, don’t worry, as Pia’s Call back service allows you to activate a call back at a pre-set time to any number you wish globally. For example: you could activate your service in London to ring your hotel room’s telephone number in Rome, at a time when you will be there. If you don’t know your number until you get there, no problem, make one quick call and set your Pia to ring you back instantly. Once you pick up your phone, you can make as many calls as you want at much cheaper rates than the extortionate ones the hotel charges.

Your callers will be informed and entertained rather than frustrated whilst waiting for Pia to connect to you. There is nothing worse than being put on hold without really knowing if the person is coming back. Have you been cut off or are they taking too long? Our Music on Hold facility is really useful in situations when you’re dealing with a call and suddenly need to do something urgently like take another call, speak to someone or even answer the doorbell. You just put the caller on hold while you deal with the other matter, and all without ending the call. The caller knows they are still waiting because they can hear the music — reassuring them that their wait is not in vain.

Pia will notify you by either; landline or mobile phone, email or fax  whenever new messages arrive. Don’t waste time logging on or calling the office to collect messages only to find there are no messages waiting. Pia will notify you for all message types. Even when you are on the move you can still keep in touch. You’ll know in an instant when the message arrived and what the caller’s number was (if available), so you can then decide the urgency of your response.

With PiaTel you can have multiple greetings and profiles, which will automatically greet your caller as required. i.e. Good morning, Good evening etc… taking into account the time of day. The greetings can be formal or informal as you wish, you just choose what you want for the time and date your want. Your Pia can be easily programmed to perform for different scenarios or profiles. For the professional touch we can produce Professional Personal Recordings for you. These are studio recorded to present your image professionally and consistently.

Pia also provides the U.K.'s first nationwide unified communications platform with support for multiple languages. This multiple language support can be selected and configured by our individual customers to suit their own needs. This service allows individual customers the capability and flexibility to select the language used when answering their calls. At the moment you have two languages, English and Spanish. More will be added in the next few months, as Pia will be learning more and more languages as she expands her national coverage. These new languages will be automatically added to the list from which our customers or their callers will be able to select, using the menu options. Simple!
For example, a customer can have calls answered in English as, "You have reached the office of Mr. Garcia" or answered using Spanish, “Oficina Virtual de Sr. Garcia.” Customers can even select a menu approach in which Pia will answer the call by asking the caller to select the language they wish to hear.  

PiaTel allows you to create Phonebooks of phone numbers, fax numbers, email addresses and other PiaTel numbers. You can rename each Phonebook as you wish, e.g. Family, Friends, Work, etc. For your convenience you can program contact “Speed Dial” numbers for use with all outgoing calls. You can send VoiceGrams, Fax-o-Grams, or internal messages to hundreds of people in one easy step. You can simply call, email or fax groups of people via a single message.

A PiaTel account can be activated 24 hours a day, by phone or on the internet. The new account and phone number are instantaneously established in a paperless transaction. All future changes to your account are activated in a blink of an eye as we provide updates as an immediate, on demand service. Not like other telecom providers who first need to process your account then send you your equipment and contract in the post. All we need is your credit or debit card details, and your ready to go.

Our unique Pia Virtual Merchant is integrated within the PiaTel platform, and gives any person the ability to transform common financial transactions to fully automated and interactive transactions that take place over the telephone.

To use Virtual Merchant, just use any touch-tone phone. That’s all you need to get started in selling goods and services electronically. It comes complete with customer order taking, credit and debit card processing and electronic funds access and transfers. It is also ideal for collecting and processing funds for all types of subscription accounts and account receivables.

The Pia Virtual Merchant, apart from being essential for business users is ideal for the residential market. It can be used for various occasions such as for collecting payments from those unwanted items sold on eBay, selling home care products or personal services. Our technology now gives the average person the financial tools of electronic banking, previously available only to commercial and financial institutions. With PiaTel, the world is your office.

The Virtual Merchant service is available to your customers 24 hours a day, 7 days a week, from any touch-tone phone anywhere in the world. It’s also easy to use, safe and extremely secure. Your customer simply calls your regular Pia telephone number. When Pia answers, they just press the hash key (#) on their touch-tone telephone, and they are in. Pia will begin the transaction process by asking them for the whole-pound amount of the purchase.

From there, Pia will walk them through each step of the transaction, including buyer’s name, description of the purchase, shipping address, method of payment, etc.  As the seller you get an email confirming each order, with all the relevant customer data, and a recording of the customer’s actual request – and only after the credit  charge has been verified. All you do is ship the purchase or provide the service. As our technology is based on a multiple line service you can  therefore answer hundreds of telephone orders at  one  time.  

The advantage of our Virtual Merchant service over others, such as Paypal, is that because no special equipment is needed, you can use our service instantly from any location and whenever you need it. You can make an on the spot sale whether making the charge from your office or home, over your standard telephone or from the floor of a trade-show using your mobile phone. Compare our services with the limitations of our competitors and you’ll see how flexible we are.

We don’t require your customers to have an account with us in the way others such as Paypal do. We don’t require your customers to enter the payment detail over the internet. Other companies will only take online payments — limiting you to a time when your customers are connected to the internet. Apart from these limitations, you as the seller have the added problem of possibly not being big enough to be accepted as a merchant from a processing company in the first place. You never have these problems with us as we welcome everyone, no matter how large or small their sales might be.

Making money with Pia Virtual Merchant is wonderful. But it's no great deal if you can't actually get at your money. With PiaCard there are no worries. You have access to your funds 24 hours a day, every day from almost any ATM around the world. It doesn't matter if your business is in London and you're in Glasgow. Whether you earned your money in New York, and are holidaying in Florida – it’s no problem. The transfers are electronic and fully documented. With PiaCard, wherever you are is home for your money.

Collecting your cash is simplicity itself. Just phone in to your PiaTel account and transfer your funds to your PiaCard. Pia will take as much of your accumulated credit as you want, and transfer it to your PiaCard. You can also withdraw that cash from any of over one million ATM locations worldwide.

Your PiaCard is more than just a valuable ATM card, it’s also acts as a valuable and convenient Debit Card. You and your immediate family can have the full, worldwide purchasing power of the PiaCard name, accepted at over 24 million merchants around the world. From high street shops to internet shopping, you'll be welcomed everywhere when you have a PiaCard with our trusted Logo.

The PiaCard can either be combined with our PiaTel communication and Virtual Merchant services or can be sold to you independently, as a completely autonomous stand-alone product.

Advantages of a PiaCard.
The PiaCard gives the features you need most from a bank account with none of the hassles. A PiaCard account is perfect for someone just starting out, because you get the ease of ATM access and purchasing power, right from day one. PiaCard is ideal for people without a bank account.
 
If you already have a bank account, what could you possibly need with another account like a PiaCard? Two words — limited risk. We all know how clever fraudsters and crooks are these days, especially in the area of electronic banking. Fine, just use a PiaCard as your low risk account for those times when you question who you're dealing with. By limiting the funds in your PiaCard account, you've completely limited your risk.

Another advantage of PiaCard is that black marks on your record won't stop you from getting a PiaCard Debit Card, because there are no credit checks to pass. Everything you do with your PiaCard is pre-paid, so there are no worries about credit limits, late fees or any of the other irritations of managing debt. Instead, you get the freedom of plastic, without the worry.

Because all our transfers are instant, PiaCard is advantageous for those of us who are on the road a lot, such as travelling salespeople, who suddenly need money for those unexpected purchases that their employer never warned them about. No problem. With one simple call to the office, our salesperson’s employer can instantly top-up the PiaCard our salesperson is using. It doesn’t matter where they are the money is available right away.

Access your Voicemail and hear your voice messages from anywhere in the world using the Internet or by email. You can if you prefer still hear you messages by landline or mobile phone.

By accessing your PiaTel online web account, you can listen to your recorded messages, which have been automatically converted into sound files. The callers name will also appear within the voicemail recording.

Arrange to be sent an email notification notifying you immediately that you have received a voicemail. This Voicemail notification by email will have the actual message included as an attachment to the e-mail. The caller's identity will also be displayed within the email you receive.

All voicemail messages received by e-mail or through your online PiaTel web account can be forwarded to anyone else as an e-mail attachment.

Record fully Customisable Personal Greetings, which are programmed to play automatically at different times of the day, and on different days of the week or month. 

Fully customised voicemail controls are easy to use. They enable you to turn any feature on or off anytime you want, such as activating email notification. You can also change the number of seconds before voicemail answers as well as changing your PIN number at anytime, instantly.

All voicemail messages can be saved, as there are no limits on storage space or storage time in your PiaTel Web Account. Voicemail can also be saved on your computer.

Every PiaTel account comes with a web based email address. You can create additional e-mail addresses to be used simultaneously with your primary one. Your e-mail folders can be customised with multiple folders and categories.

Virtual Fax Machine
PiaFax is an online fax service that eliminates the need for a fax machine, an extra fax line and all the associated expenses (paper, ink cartridges etc.). Your Pia telephone number also acts as your fax number that's tied to your email address so you can send and receive faxes as email attachments. You can now have a paperless office where your records are stored digitally. It has all the reliability and security of faxing with the ease and convenience of email. It has multiple line simultaneous faxing facilities, which means the person sending you a fax will always get through to you even when in use and will never receive a busy tone.

Receiving Faxes
For the person faxing you, your fax number looks and acts like any other fax number. When they send faxes to your number, the fax is converted into a file that is emailed to you as an attachment.
When someone faxes you, you receive the fax in your email inbox as a file attachment. Just double click the file to read it. You'll be able to check your faxes anywhere you can check your email, which means any computer linked to the Internet. You also have the option to direct all your incoming faxes to at least 5 other email addresses — no more copying, distributing, or forwarding. You can also forward your faxes to any other fax machine located anywhere. You can save a fax just like you would any email attachment and they'll only be a click away. You can also access your faxes online by logging in at www.piatel.co.uk

Sending Faxes
It's easy to send a fax with your PiaTel subscription. One way is to attach either a file for or a scanned hard copy to an email. Then in the ‘To:’ field, type the recipient's fax number like this: 02075551234 @ piafax.com. Click on the send button and it arrives as a paper fax in their fax machine.

With our Pia Fax-O-Gram service, you can literally send thousands of faxes to everyone at the same time. Our systems are designed for sending multiple fax broadcasts simultaneously. There is no need for special computer equipment, expensive fax boards or servers. You won’t need any special software or multiple phone lines either and you’ll be free from the inconvenience of outsourcing too. With Pia Fax-O-Gram, you will save hours from not needing to stand in front of a fax machine, feeding document after document.

With the PiaTel drive you can upload unlimited documents for safe keeping and storing. Useful in situations of having a copy, where computer viruses have deleted all your documents on your computer’s hard-drive or your computer has been stolen. Once these documents are uploaded on our secure PiaTel drives, they are private and only for your own access from any computer that is connected to the internet. You can also make your documents public to share with others that you instruct via a secure hyperlink, which acts as the public interface. Once documents are stored with us, they can be easily downloaded anytime. Pia will always act as your online file store.

PiaXpress Paging service is a facility that allows anyone to reach a PiaTel subscriber, from anywhere in the world. The subscriber could be in London, and a family member in India. The family member could use PiaXpress Paging through the Internet, anytime, free of charge to contact the subscriber. It's up to the subscriber how that message reaches them; by telephone including mobile, to any of three numbers that they set, or simply just an email to them.

There is a combination of savings and privacy provided by this service.  The subscriber can choose to have the PiaXpress Paging delivered by phone call, with every message left, having the option to call the person back who tried to contact them, just by pressing one key. Imagine returning a call to a family member in Mexico, China or India that way, instead of having to pay huge charges to make an international call. No matter where you're calling, it's private; the caller never sees the number you called from.  This is perfect for anyone who needs to be contactable, but still wants to keep their 'real' phone number private. Doctors, Solicitors and other professionals now have a way to answer their PiaXpress Paging notifications without giving away their private numbers. It doesn't matter if your return call goes across the street or around the world; all they ever see is a number from the bank of numbers provided by the PiaTel platform.

Save time with PiaTel’s Online Real-Time billing service. Online billing lets you view, and analyse your billing statement all via the internet from any internet-connected computer. PiaTel provides on-demand, instantaneous updates and detailed records of all your activities in any PiaTel service which includes your Virtual Merchant and PiaCard transactions. Because PiaTel does all billing online, we eliminate all the paperwork. This helps us keep our costs low, which we gladly pass on to our PiaTel customers as great savings. You can still print off a billing history anytime you need a hard copy of your invoices for keeping records. You also don’t have to worry about payments, as Pia uses an auto top-up system for your convenience.

PiaTel’s online billing is designed to be convenient for you to view an itemised call history of both incoming and outgoing calls, including date, time, duration, cost, caller ID, and telephone numbers. You can also view current and previous invoices, billing and charge summaries, monthly usage summaries, and payment history. Not only can you view your telephone activities, you can view all your Virtual Merchant and PiaCard transactions too. You can also create your own bills and reports for any time period you require and easily convert them from our report writer into MS Excel format. This can help you to further analyse your figures and create charts etc. You have total budgetary control of your PiaTel usage.

With PiaTel’s online control status panel, you can manage your account in real-time, from your own internet connected computer, anywhere in the world. From your panel, you can see all the features of your PiaTel service and set your Pia settings to  suit your personal requirements. You can control features such as your Call Diverts, Follow Me’s, Caller ID’s, VoiceGrams, Languages, Times, Dates, Greetings, Message Notifications, Emails and Faxes, etc. You can edit your details and update registered phone numbers at any time.

Call anywhere in the UK for only 1.25p per minute! You can even call places such as Australia, Canada, France, Norway or the USA for 2p anytime (there are other great rates for other international destinations). Simply dial your local PiaTel number FROM ANY TOUCH TONE PHONE.  Enter your passcode, select “Place a Call” from the menu, and you’re off and calling. No cards to carry — no complicated dial-around.  

A PiaTel account can be activated 24 hours a day, by phone or on the internet. The new account and phone number are instantaneously established in a paperless transaction. All future changes to your account are activated in a blink of an eye as we provide updates as an immediate, on demand service. Not like other telecom providers who first need to process your account then send you your equipment and contract in the post. All we need is your credit or debit card details, and your ready to go.

VoiceGrams are interactive and personalised messages from you. They can be sent to any landline or mobile phone number in the world, interactively catching the response of the recipient of that call. This message can be scheduled for delivery up to one year in advance, and can be programmed for repeated calling until that person is reached and answers. The reply can be accessed from anywhere by phone, e-mail or Internet. This function is especially useful when sending out appointment confirmations, or making calls to different time zones.

As VoiceGrams can be scheduled for delivery for up to one year in advance, they become excellent tools for personal reminders. You can set it up to ring yourself for those appointments that you might easily forget such as hospital, dentist, or social and business appointments. They can be also used to remind you of important dates such as birthdays and wedding anniversaries. Finally, you’ll never be late in the morning again. You can schedule your phone to go off at the time you need to wake up. With repeated calling until you answer, you are bound to wake up!

Pia can be programmed by you to send out messages to an unlimited number of acquaintances at any pre-set time. Each message being individually personalised. Useful for all occasions, such as informing family and friends of births and parties etc.  If the person receiving the VoiceGram is also a PiaTel Subscriber the cost of the VoiceGram is completely free for you.

VoiceGram broadcasting is a powerful marketing and educational tool. Surveys can be digitally recorded, sales can be made, orders submitted and questions interactively asked and answered.

Free VoiceGrams -  Pia to Pia
You can send free VoiceGrams to any other PiaTel subscriber, worldwide. These types of calls are free and unlimited, to anywhere. That means, any local, national and international call.
All VoiceGram facilities are also free when broadcasting messages to another PiaTel subscriber. Pia will send messages to an unlimited number of PiaTel subscribers for free. Each message can be set up to be individually personalised and interactive.

Forget 3-way calling, PiaTel’s conference calls can be used simply with up to 10 callers anywhere in the world, anytime. These conference calls are ideal for team meetings, negotiations, coaching and consultations etc. Your colleagues and friends can also join from any mobile or landline phone anywhere in the world. They don’t even need to be a PiaTel customer. If the calls involve other PiaTel customers, you have the option to decide whether you want to pick up their cost, share it or charge them in full.

You can hold a conference call within your private 'conference room', with up to ten people to last as long as you like, any time you like. Once arranged, the conference call is open for you and your guests to enter. To arrange a conference call for more than 10 callers please contact customer services.

With PiaTel you’ll never have to worry about having a costly upgrade to your communications system. You’ll never have to worry about your system becoming obsolete. You‘ll never have to worry about these because we provide you with a Virtual Switchboard.
 
The Switchboard is the central place into which most calls will come.  There is only one Switchboard in any Virtual Business Office or Virtual Enterprise Package, regardless of how many members the organisation has or where they are located. No matter how spread-out the organisation, the PiaTel Virtual Switchboard brings the members of the group together so that callers always know how to reach whomever they need. One number or multiple local numbers can bring callers into the same central switchboard. A group based in London can have  ‘offices’ in Manchester, Glasgow or even New York, all at the same time!

Callers to the Switchboard number(s) hear a greeting such as “Thank you for calling.  You have reached the office of UK Plc,” followed by a list of names and extension numbers.

PiaTel adds a radio-style commercial Announcement box.  Make special announcements or offer a pre-recorded message of up to 5 minutes to all callers to your company, no matter when they call.

Use an Announcement to offer callers directions and business hours, pointers to your web site, and much more.

InfoLine- Announcement Box
Do you have a special message that you need to target for particular callers?  Need to track the effectiveness of a particular campaign? Use a direct InfoLine!

An enhanced Announcement box with its own direct number, InfoLine lets you record any message of up to 5 minutes (not the 60 seconds typical of conventional voicemail systems). InfoLine presents your recorded message to callers who dial your direct InfoLine telephone number. It’s perfect for advertising campaigns, product recalls, technical tips, or simply for relaying information to the public. If you have a statement to make, the PiaTel InfoLine is just what you need!

Automated Fax-On-Demand — enables you to automatically distribute brochures, price lists, or any other printed material as a fax that callers can request anytime day or night, 365 days a year.

Direct Fax on Demand FaxLine
Do you have special printed information you need to make immediately available to particular callers? Use a  direct FaxLine!

An enhanced Fax-On-Demand Box, with its own direct number, FaxLine lets you deliver that information anytime, 365 days a year, without taking up any of your employees time.

Its perfect for advertising campaigns, product recalls, recording technical troubleshooting information, for directions and opening hours information, or simply for relaying information to the public; if you have a statement to make your direct FaxLine could be just the facility your company is looking for.